Draft for legal review. Not yet in effect.
Privacy policy
Last updated November 10, 2026
This policy explains how [Company legal name] ("PropCore") handles personal information when you use propcore.ca, the agents' websites we host, our apps and our APIs. Each agent or brokerage is responsible for the information about their own clients; we process it on their behalf.
What we collect
Account details (name, email, phone, password stored as a secure hash); what you tell an agent through a website, form or app; homes and searches you save and your alert choices; how you use the sites (pages and listings viewed, searches); for agents, billing details (handled by Stripe; we don't store card numbers); technical data such as IP address and device type, used for security.
Why
To run the websites, CRM and apps; to send the alerts and messages you ask for; to let the agent you're working with help you; to keep the service secure and prevent abuse; and to meet legal and board obligations (for example, records of who saw sold data).
Sharing
Your information goes to the agent or brokerage whose site or app you use. We use service providers to run the service (hosting in Canada, email, texting, payments, maps, and AI writing for agents), bound to protect it. We don't sell personal information.
Messages and consent
Commercial emails and texts are sent with consent and always include a way to stop them (CASL). You can change your alerts any time from the link in each email or in your account.
Where and how long
Our servers are in Canada. Some providers may process data outside Canada, protected by contract. We keep information while your account is active and as needed for the purposes above, then delete or anonymize it. You can delete your account yourself on the website or in the app.
Your rights
You can ask to see or correct the personal information we hold about you, or withdraw consent, by writing to [email protected]. If you're a client of an agent, you can also contact the agent directly.
Security
We use encryption in transit, encrypted secrets, separated databases per service, access controls and monitoring. No system is perfect; we'll tell you and the authorities of a breach that creates a real risk of significant harm, as the law requires.
Contact
Privacy officer: [email protected], [Mailing address, Ontario, Canada].